Privacy Policy

Effective Date: 08/08/2025

Mummas Mane respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop on our website.

1. Information We Collect

When you interact with us, we may collect the following:

  • Personal details – Name, email address, phone number, billing and shipping address.

  • Order details – Products purchased, payment method (processed securely via third parties — we do not store your full card details).

  • Account details – If you create an account, we collect your login information.

  • Technical data – IP address, browser type, operating system, and information collected through cookies.

  • Voluntary information – Messages you send us, product reviews, or feedback.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase or account.

  • Send marketing emails (only if you have opted in — you can unsubscribe anytime).

  • Improve our website, products, and customer service.

  • Comply with legal and tax obligations.

3. Sharing Your Information

We do not sell your information. We only share it with:

  • Payment processors (e.g., Stripe, PayPal) to securely process transactions.

  • Delivery services (e.g., Royal Mail, courier companies) to ship your order.

  • Website services (e.g., Squarespace, Google Analytics) to help run our site.

  • Legal or regulatory bodies when required by law.

4. Cookies & Tracking

Our site uses cookies to:

  • Keep your shopping cart working properly.

  • Analyse website traffic and improve your experience.
    You can disable cookies in your browser settings, but some features may not work as intended.

5. How We Protect Your Data

We use secure servers, encrypted payment systems, and password protection to safeguard your data. While we take all reasonable steps to protect your information, no online transmission is 100% secure.

6. Your Rights (UK & EU Customers)

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Ask us to delete your personal data (unless we need it for legal reasons).

  • Withdraw consent for marketing at any time.
    To exercise these rights, email us at mummasmane@hotmail.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:
📧 mummasmane@hotmail.com

Cookie Policy

Effective Date: 08/08/2025

This Cookie Policy explains how Mummas Mane uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites work properly and provide information to website owners.

2. Types of Cookies We Use

  1. Essential Cookies

    • Required for the website to function properly (e.g., shopping cart, checkout).

    • Without these, certain parts of the site won’t work.

  2. Performance & Analytics Cookies

    • Help us understand how visitors use our site (e.g., Google Analytics).

    • Used to improve website speed, design, and navigation.

  3. Functionality Cookies

    • Remember your preferences (e.g., language, location).

  4. Advertising & Social Media Cookies

    • Used to show relevant ads or allow social media sharing.

3. How We Use Cookies

We use cookies to:

  • Keep your shopping basket updated.

  • Remember your preferences.

  • Analyse visitor activity to improve our site.

  • Deliver relevant marketing (if you have agreed to receive it).

4. Third-Party Cookies

Some cookies are set by third parties, such as:

  • Google Analytics (website usage tracking).

  • Payment providers like PayPal or Stripe.

  • Social media platforms if you use sharing buttons.

5. Managing Cookies

You can:

  • Adjust your browser settings to block or delete cookies.

  • Opt out of non-essential cookies via our cookie banner.

  • Note: Disabling cookies may affect site functionality.

6. Updates to This Policy

We may update this Cookie Policy occasionally. The most recent version will always be posted on this page.